Privacy Policy

The information we collect depends on how you interact with us.

Information you provide

When you contact Alteraa or submit an enquiry through our website, we may collect:

• Name
• Company or organisation
• Designation or professional role
• Email address
• Mobile or telephone number
• Details relating to your enquiry or business requirement
• Any other information you choose to provide

Please avoid submitting sensitive or unnecessary personal information through general enquiry forms.

Information collected automatically

When you visit our website, certain technical information may be collected automatically, including:

• IP address
• Browser and device type
• Operating system
• Date and time of access
• Pages visited
• Referring website or traffic source
• Website interaction and usage information
• Cookie or similar technology identifiers

This information may be collected through cookies, analytics tools and similar technologies.

We may use the information we collect to:

• Respond to enquiries and requests
• Understand your business or real estate requirement
• Communicate with you regarding Alteraa's services
• Arrange discussions, meetings or follow-up communication
• Manage prospective and existing business relationships
• Provide information requested by you
• Improve our website and user experience
• Understand website traffic and usage patterns
• Maintain the security and proper functioning of the website
• Maintain appropriate business and communication records
• Comply with applicable legal, regulatory or contractual requirements
• Protect Alteraa, our users and others against misuse, fraud or unlawful activity

Where appropriate and permitted, we may also communicate relevant business updates, insights or information about Alteraa.

Where we rely on your consent to process personal information, we aim to clearly explain what information is being collected and why.

You may withdraw consent you have previously provided by contacting us.

Withdrawal of consent will not affect processing that was lawfully carried out before the withdrawal, and certain information may continue to be retained where required or permitted by law.

Our website may use cookies and similar technologies to support website functionality, understand visitor behaviour and improve performance.

These may include:

Necessary Cookies

Used for functions required for the website to operate securely and correctly.

Analytics Cookies

Used to understand website usage, including pages visited, traffic sources and general interaction patterns.

Functional Cookies

Used to remember preferences or support additional website functionality.

Marketing Cookies

Where applicable, these may be used to measure campaigns or support more relevant marketing communication.

Where required, users may be provided with the ability to manage non-essential cookies.

You may also control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Alteraa does not sell personal information.

We may share information where reasonably necessary with trusted third parties that support our business, including:

• Website hosting and technology providers
• IT and cybersecurity service providers
• Analytics providers
• CRM and communication platforms
• Professional advisers
• Business service providers and vendors

We may also disclose information where required by law, regulation, legal process or a competent government, judicial or regulatory authority.

Where third parties process information on our behalf, we expect them to handle it appropriately and only for the purpose for which it was shared.

Information may also be transferred as part of a merger, restructuring, acquisition, sale or other corporate transaction, subject to applicable requirements.

Alteraa takes reasonable technical and organisational measures designed to protect personal information against:

• Unauthorised access
• Misuse
• Alteration
• Loss
• Unauthorised disclosure
• Accidental destruction

These measures may include access controls, secure technology systems, internal processes and appropriate vendor safeguards.

However, no internet transmission, website or electronic storage system can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.

This may include retaining information for:

• Responding to enquiries
• Managing prospective or ongoing business relationships
• Maintaining business records
• Fulfilling contractual obligations
• Meeting legal or regulatory requirements
• Resolving disputes
• Protecting legitimate business interests

When information is no longer required, it may be securely deleted, anonymised or archived in accordance with applicable requirements and internal practices.

Subject to applicable law, you may contact us regarding personal information that Alteraa holds about you.

Depending on the applicable legal framework, you may have the right to:

• Request information regarding personal data being processed
• Request correction of inaccurate information
• Update incomplete information
• Request deletion or erasure where applicable
• Withdraw consent where processing depends on consent
• Raise a concern regarding the handling of your personal information

We may need to verify your identity before processing certain requests.

Where you have requested or agreed to receive updates from Alteraa, we may send relevant business communications, insights or information.

You may opt out of such communications at any time by:

• Using the unsubscribe option provided in the communication, where available, or
• Contacting us directly

We may still send communications that are necessary in relation to an enquiry, engagement or existing business relationship.

Our website may contain links to websites or platforms operated by third parties, including social media platforms.

Alteraa does not control and is not responsible for the privacy practices, security or content of third-party websites.

We encourage you to review the privacy policies of any external websites you visit.

Some of the technology or service providers used by Alteraa may operate infrastructure or systems outside India.

Where personal information is processed or transferred internationally, we will seek to handle such information in accordance with applicable law and appropriate contractual or organisational safeguards.

Alteraa's website and services are intended primarily for businesses and professional users.

We do not knowingly seek to collect personal information from children through this website.

If you believe that information relating to a child has been submitted to us inappropriately, please contact us so that we can review and address the matter.

We may update this Privacy Policy from time to time to reflect changes in:

• Our website or services
• Our business practices
• Technologies used on the website
• Legal or regulatory requirements

Any updated version will be published on this page with the revised Last Updated date.

We encourage users to review this Privacy Policy periodically.

If you have any questions, requests or concerns regarding this Privacy Policy or the way Alteraa handles personal information, please contact us:

Alteraa
Mumbai, India

Email: contact@alteraagrp.com
Phone: 91-730 4904 668

Website: www.alteraagrp.com